The Sustainability Series Pt 3: How to Create Consistent Income as an Online Service Provider
In This Episode You’ll Learn:
How to build an offer suite that serves different client needs without watering down your signature offer
Why working on a retainer based contract creates income stability and attracts better clients
How to use your pricing as a practice that continuously expands your self worth and grows your revenue
The mindset shift that ties everything together and puts you back in the driver's seat of your income
Welcome to the final installment of the Sustainability Series. If you have been here for all three episodes, you now have a sustainable marketing plan, a lead gen ecosystem that works around the clock, and today we are wrapping it all up with the piece that ties everything together: sustainable income.
Because here is the reality for a lot of entrepreneurs. Some months feel incredible. Clients are coming in, revenue is up, and everything feels like it is working. And then one client leaves or sales slow down and suddenly there is this panic, this sense that your income is completely out of your control and honestly kind of running your life.
What I want you to walk away from this post with is a completely different vision of yourself. One where you are an empowered business owner who runs her business with confidence and security, knowing that she is the one creating her income, not waiting for it to happen to her.
Before we dive in, I want to name something important: sustainable income is built on sustainable marketing and lead generation. You cannot skip those foundations and expect your revenue to stabilize. That is why those were the first two parts of this series. If you have not read them yet, start there first.
Now let us talk about the three ways to make your revenue sustainable, plus the mindset shift that makes all of it actually work.
1. Build an Offer Suite That Serves Different Needs
The first step to sustainable income is making sure that for the people who are already interested in working with you, you have different ways for them to do that based on where they are and what they need right now.
But here is what I do not want you to do: take your most comprehensive offer and chop it into five smaller versions just to try to get people to eventually buy the big thing. That approach is not grounded in service, and your audience will feel that.
Instead, think about what individual problems you know how to solve, and create standalone offers that solve just one of those problems at a time.
Here is how I think about it in my own business. Lucky Day is my all-in comprehensive solution. It covers everything from starting your business from the ground up all the way through scaling it. When you join Lucky Day, you do not need anything else.
But outside of Lucky Day, I asked myself what is one specific problem I know how to solve that could stand completely on its own? That is how Infatuated was born. It is included inside Lucky Day because Lucky Day is the full solution, but Infatuated also works as a standalone offer for someone who just needs that one specific thing.
A few other ways to play with your offer suite:
Seasonal offers are a great tool, especially if your audience tends to have a slower season at a certain point in the year. A lower ticket offer with built-in urgency because it is only available for a limited time can bring in revenue during periods that would otherwise feel dry.
You can also think about ongoing versus project based offers. Some clients want ongoing support. Others just need a done-for-you deliverable and then they are on their way. Having both options available means you are not turning away potential clients simply because your current structure does not fit their needs.
2. Move Your Ongoing Clients to Retainer Based Contracts
If you work with clients on an ongoing basis, moving to a retainer model is one of the most powerful things you can do for the stability of your income.
A retainer based contract means your client commits to working with you for a set period of time, typically three to six months, rather than booking month to month. This does a few really important things for your business.
First, it naturally weeds out clients who are not seriously invested in your support. In my experience, clients who are not looking to work with you longer term often come in with unrealistic expectations about how quickly they will see results. Those are usually not the clients you want anyway.
Second, and most practically, it means your income does not suddenly drop by hundreds or thousands of dollars because one client decided not to renew this month. You have predictability. You have breathing room. And that breathing room is what allows you to actually run your business instead of constantly scrambling to replace revenue.
3. Treat Pricing as a Practice
I want to reframe the way you think about pricing entirely. Instead of thinking of your rates as something you set and then revisit reluctantly every once in a while, I want you to think of pricing as a practice. In the same way you would approach a mindset practice or a movement practice, it is something you return to consistently to keep growing.
Pricing is a practice because every time you raise your rates, you are expanding what you believe you are worth. And that expansion matters because the rate you charge is a direct reflection of the value you see in yourself and your work. Potential clients are not going to randomly offer to pay you more. That decision starts with you.
I see so many women plateau at a certain rate because raising their prices feels uncomfortable or even unkind to potential clients. But when you stay stuck at a rate that does not honor your time, effort, and goals, you are choosing not to see your own value. And the clients you attract will see you at exactly the level you see yourself.
So here is what I want you to do. If you work on a project basis, consider updating your package prices every quarter. If you work with ongoing clients, consider raising your rates between every new client. The increases do not have to be dramatic. They just have to keep moving forward.
And here is how to know whether you are pricing from a place of empowerment or a place of fear. When you are pricing from fear or desperation, you are in your head. You are checking what competitors charge, you are questioning whether your rates are realistic, and you are trying to create a number that feels logical and safe. When you are pricing from empowerment, you feel it in your body. You know when you land on the number that actually honors you and your work. It might still feel a little scary, but there is a peace underneath it. That is the number you go with.
The Mindset Shift That Changes Everything
I want to have a real conversation with you for a moment, because strategy only gets you so far.
At a certain point, creating the income you want in your business comes down to a decision. A genuine, committed decision that the income you desire is not only possible but inevitable.
You do not need to execute any of these strategies perfectly. You can make mistakes, try things your own way, pivot a month later, and still create exactly what you want. None of that matters as much as the underlying decision that you are the one creating your reality.
This is not about saying affirmations until you feel good or hunting down every limiting belief you have ever had. Those can be helpful tools, but they are not the thing that actually brings your desires to life. What brings them to life is the decision itself, made with conviction, and then made again every single time doubt creeps in.
When that decision is truly made, everything else flows from it. The strategies you choose, the way you show up, the content you create, all of it becomes an expression of that decision rather than a desperate attempt to make something happen. And when you are operating from that place, there is genuinely no wrong move. There are millions of different paths to the income you want. Pick one and trust that you are on it.
If you have made it through all three parts of this series, you now have the full picture of what it looks like to build something truly sustainable. Marketing, leads, income. It is all connected, and you get it now. Go build your dream business. I am right here cheering you on.
And if you want support building it from the ground up with someone who has done it and genuinely wants to see you win, Lucky Day is my eight week one on one mentorship program and I would love to work with you. All the details are linked below.
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If we haven’t met yet, hi! My name is Shannon and I have been a heart-led entrepreneur in the online space for over 5 years, teaching ambitious young women how to say yes to the desires of their hearts and start the business that will change their lives.
I created The Shannon Blanchard Podcast to support you in building a life that feels lucky through entrepreneurship, intentional reality creation, and deep inner work.
If you're a big dreamer and ready to embody your fullest potential in a way that lights you up, this show is for you!
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